Shipping Policy

Shipping Policy

At kickssu.shop, we are committed to providing our customers with a smooth and reliable shopping experience. To ensure timely and secure delivery, we have partnered with UPS as our shipping carrier.

1. Processing Time

• After we receive your order, please allow 1-2 business days for processing. Please note that it may take a little longer for tracking updates to reflect, as local couriers sometimes experience delays. Orders will not be processed on Saturdays or Sundays.

2. Delivery Time

• We strive to ship your orders as quickly as possible from our warehouses. Once your order has been shipped, you will receive a shipping confirmation email with tracking details.

3. Change of Delivery Address

• No additional fee will be charged for changing your delivery address before we provide you with the tracking number. Please make sure to notify us of any address changes promptly.

4. Order Tracking

• If you have an account with us on kickssu.shop, you can easily track your order status, shipping, and handling information from your account dashboard.
• If you have not registered, you can still track your order by entering your Order ID and email address on our tracking page.

5. Order Cancellation

• If you need to cancel your order before it has been shipped, simply reach out to us immediately. We will provide a full refund with no extra handling fees. Once the item has shipped, our standard return policy will apply.

6. Shipping Details

• All orders are tax-free. Currently we only offer delivery services to the United States, Canada, the United Kingdom, Germany, France, Italy, Spain and other countries. We do not support delivery services to other countries at this time.

Shipping Rates and Methods:

• Order Processing Time: 1-2 business days
• Shipping Destination: United States, Canada, United Kingdom, France, Germany, Italy, Spain，Portugal，Brazil，Australia

For any additional questions or concerns regarding shipping, feel free to reach out to our customer support team at support@kickssu.shop.